At this moment there are two critical problems at JV Soft
1- Do not work at Windows 7 64 bits ( no audio )
2- It's not supoorted on Mac OS 10.6.5
Don't know if is Vox or Korg who has to give support to the software ( i think that vox worked on hard and Korg on soft but i'm not 100% sure of this), and this could be the main problem. Two different enterprises sharing responsabilies for a unique product....and they can not control client side hardware/software....so problems are coming for sure.
I think that the main problem resides on ASIO Driver, not the soft itself. Interface between hard and soft and os dependable part, its a sensible site for getting this kind of problems.
This forum may be better attended, there is few people, few staff, no technical people at it...There is little info about news, state of issues, etc.
It should improve both the level of attention to customers, and the level of information served, further upgrade of the status of issues and even improve the appearance and functionality of this forum.
It gives the feeling that has been little effort at this, what does not speak highly of the product. And while there are very many customers happy with the product who have not had any problem with it (so they do not appear on this forum, dont need to ), few or many who pass through here, have to take a great disappointment when reading negative comments about the product and attention to users ....
Do not understand how a large company can afford to lose customers and reputation for things like this.