http://www.voxamps.com/forum/ VOX | Discussion Forums Tag: problems en Sat, 25 May 2013 00:22:41 +0000 http://www.voxamps.com/forum/topic.php?id=6162#post-37365 Mon, 07 Jan 2013 23:39:16 +0000 voxman 37365@http://www.voxamps.com/forum/ <p>It could be dry solders or tubes, but it may also be something quite simple such as oxidised jack sockets (a very common problem with certain Vox amps such as the Valvetronix amps). Clean all jack sockets thoroughly with electrical switch cleaner. You need a lubricating cleaner that's safe on plastics. Badly oxidised sockets may require several cleanings. Once you've sprayed in cleaner, insert a jack-plug in/out several times. Allow several minutes drying time before switching on your amp after each cleaning. </p> http://www.voxamps.com/forum/topic.php?id=6162#post-37364 Mon, 07 Jan 2013 22:27:12 +0000 theraves 37364@http://www.voxamps.com/forum/ <p>I'd suggest getting an amp tech to check for cold solder joints. Those can cause a connection to short out, fade out, crackle, pop and then go back to normal. It might just require someone with a schematic, experience and a solder gun to do it though. </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37271 Mon, 31 Dec 2012 00:19:46 +0000 hideki519 37271@http://www.voxamps.com/forum/ <p>I would check the sound by "test" button to see if it produces clear sound with the least delay. If the sound is not clear you may want to check/change the driver configuration. I would also see if there is anything that may be helpful with with the sample rate/buffer size besides using different channels... </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37270 Sun, 30 Dec 2012 22:48:13 +0000 davidbluesman 37270@http://www.voxamps.com/forum/ <p>I installed Jamvox 3.02 and now I have guitar sound, but the signal is delayed by almost a half second.</p> <p>I'm running Windows 7 Ulimate 64-Bit with Directsound Audio </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37253 Sat, 29 Dec 2012 20:56:29 +0000 hideki519 37253@http://www.voxamps.com/forum/ <p>Yes, just type in res and you should see the "System Restore" program. </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37251 Sat, 29 Dec 2012 18:26:06 +0000 vinchente99 37251@http://www.voxamps.com/forum/ <p>Can you do a System Restore in Windows 8? In other words take your laptop back to a time when you know that Jamvox was working? </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37249 Sat, 29 Dec 2012 17:48:07 +0000 hideki519 37249@http://www.voxamps.com/forum/ <p>Did we try uninstalling and reinstalling the same driver? </p> http://www.voxamps.com/forum/topic.php?id=6449#post-37241 Sat, 29 Dec 2012 03:59:01 +0000 voxman 37241@http://www.voxamps.com/forum/ <p>That's great news &#38; I'm really glad Vox/Korg USA were able to help and that you're enjoying your amp again. The Vox customer service teams do some tremendous work behind the scenes that doesn't always get the 'airing' it should, so it's always great to hear about top-notch customer support such as this. </p> http://www.voxamps.com/forum/topic.php?id=6449#post-37240 Sat, 29 Dec 2012 00:50:44 +0000 mrsimple 37240@http://www.voxamps.com/forum/ <p>Just got my amp back from Vox Amps USA yesterday!! It works great. Look folks, my AC30HW2X was several months out of warranty and had been to the local Vox repair shop a few times. Based solely on this thread, I had a Vox rep contact me, arrange for ship &#38; repair FOR FREE and it was taken care and shipped back in less than 2 weeks. Things go wrong with technology. We know this. But when a company stands behind their product with outstanding service and customer care, your decision about that product changes for the better. It has to. Thanks to everyone at Vox and those in this forum who took the initiative to contact Vox. I am FOREVER a customer and advocate. THANKS!!!!!!! </p> http://www.voxamps.com/forum/topic.php?id=6498#post-37101 Mon, 17 Dec 2012 02:24:53 +0000 davidbluesman 37101@http://www.voxamps.com/forum/ <p>I have an ASUS N73S laptop and I've the Jamvox for a while. I had no problems until recently when I got no sound from the guitar at all. I keep getting a "no audio device detected" message and when I select the Jamvox ASIO drivers I get a "Unable to create i/o buffers" popup box.<br /> I tried contacting my local affiliate and I got the "is your computer compatible" song and dance and never heard from them again.<br /> Can anyone help???? VOX???? </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36772 Mon, 03 Dec 2012 09:41:00 +0000 voxman 36772@http://www.voxamps.com/forum/ <p>I've just dropped a line to Vox/Korg in US giving this thread link, asking if they can step in &#38; offer support to you. </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36771 Mon, 03 Dec 2012 09:28:05 +0000 voxman 36771@http://www.voxamps.com/forum/ <p>Is Russos and Recording Services &#38; Supply out of Salina one &#38; the same (apart from the 'u' the initials seem to fit?).</p> <p>Clearly, you're either hoping to get the amp repaired or exchanged for another one. I'd first go back to the store &#38; discuss the problems &#38; that things still aren't right even after being seen by a Vox repair centre, &#38; see what they can do to help resolve the problem. </p> <p>If you don't get the response from the store you're hoping for, I then suggest you contact Vox in the US (even if its strictly out of warranty), and see what they might be prepared to do. (If anyone from Vox USA is looking in, perhaps you could step in and help?)</p> <p>If all else fails, you might try getting the amp checked over &#38; repaired by a good amp tech. Retrobob, one of the forums techies, might be able to help diagnose the problem on forum. (He and his son run Joe Webb guitars but they're in California so a long way from you I suspect!) </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36759 Mon, 03 Dec 2012 01:21:36 +0000 mrsimple 36759@http://www.voxamps.com/forum/ <p>A replacement was never offered by Russo's as they always felt they could repair. But alas... it was never repaired. </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36758 Mon, 03 Dec 2012 01:20:25 +0000 mrsimple 36758@http://www.voxamps.com/forum/ <p>I bought it new over a year ago (the payment cleared August 9, 2011) from Recording Services &#38; Supply out of Salina, KS (an authorized Vox dealer). I have taken it to Russo's (a Vox Dealer and authorized repair per Vox website) a couple times throughout the first year due to continued issues. The issues remain. It is a huge source of frustration. Is there anything that can be done or am I stuck with a crap amp? </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36747 Sun, 02 Dec 2012 20:51:40 +0000 hiwatt100w 36747@http://www.voxamps.com/forum/ <p>Ok, sorry...my bad </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36745 Sun, 02 Dec 2012 20:41:25 +0000 voxman 36745@http://www.voxamps.com/forum/ <p>Rick, I've deleted your post because you've hijacked this thread. Please start a new topic re your query on whether AC15HW is China or UK made. see here for instructions: <a href="http://www.voxamps.com/forum/topic.php?id=1849" rel="nofollow">http://www.voxamps.com/forum/topic.php?id=1849</a> </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36738 Sun, 02 Dec 2012 11:16:07 +0000 voxman 36738@http://www.voxamps.com/forum/ <p>Some detailed background on age/purchase/warranty situation would be helpful to clarify first. Is the amp under warranty? How old is it &#38; where did you buy it from? Did you buy it new or was it a used amp? If its within warranty, have you been back to the store to discuss your problems - is that Russo's or somewhere else? Have you asked for an exchange amp? </p> http://www.voxamps.com/forum/topic.php?id=6449#post-36727 Sat, 01 Dec 2012 22:32:56 +0000 mrsimple 36727@http://www.voxamps.com/forum/ <p>I continue to experience issues with my AC30HW2X. Before it was a tube rattle and some other crap, but I still randomly have a problem with the amp operating at reduced/half power. At times the amp will just crackle out to reduced power/output. I can crank the amp and it seemingly will not get any louder after about half way. I strike and hold a low chord and let it ring out and you can hear it crackle trying to attempt to get to full out output. This is so d*mn frustrating. This is a great amp when it decides to work. I've had it retubed, looked at by a local Vox shop (Russo's Music in Omaha, NE). The tech thought he fixed it as he thought it was the input jacks but this clearly wasn't it. Please... Vox... help. I have had this amp for a year and it just seems to be a never string of sh*t I have to deal with. I spent good money that I didn't really have because I thought I was getting a world class amp but instead have nothing but an unreliable piece of sh*t. It's like having a hot but batsh*t crazy girlfriend.</p> <p>Please. Help. </p> http://www.voxamps.com/forum/topic.php?id=6157#post-34958 Tue, 18 Sep 2012 14:55:52 +0000 nojazzhere 34958@http://www.voxamps.com/forum/ <p>Thanks, tweakfreak. No smell or anything, simply silence. I quickly powered off. I didn't know if, like with a regular tube amp output transformer, it could cause damage. After I put everything back to original, the VT20+ sounds fine. I've ordered a Neutrik jack as retrobob suggested. Thanks for everyone's help. </p> http://www.voxamps.com/forum/topic.php?id=6157#post-34954 Tue, 18 Sep 2012 06:31:11 +0000 tweakfreak 34954@http://www.voxamps.com/forum/ <p>The speaker is not grounded as it would be in other amps. Read up on BTL-mode (bridge tied load), meaning that both ends of the speaker are driven out-of-phase by a separate part of the power amp. By screwing a jack to grounded metal you're effectively shorting half the power amp. Did anything smell funny? If not, the overload protection works. </p>